Promotions Terms & Conditions

Learn about our joining bonus and Cashback (Discount) program for individual customers (B2C only).

Current Promotion Details

Joining Bonus
AED 300.00
Discount as Cashback per Application
AED 20.00 – AED 40.00
Including VAT
Validity Period
15 months
From grant date
1

Overview

Our promotion program is designed to reward individual customers (B2C) who use eVisas.io for their visa application needs. The program consists of two main benefits:

  • Joining Bonus: A one-time promo balance credited to your account upon successful B2C registration
  • Cashback (Discount): Earn Discount as cashback on each successful visa application using your promo balance

Important: This promotion program applies exclusively to individual customers (B2C). Travel agents and business customers (B2B) are not eligible for these promotions.

2

Eligibility Criteria

To be eligible for our promotion program, you must meet the following criteria:

  • Register as an individual customer (B2C) on eVisas.io
  • Complete email verification for your account
  • Be a first-time user (one joining bonus per person, ever)
  • Register after the promotion program launch date
  • Comply with all terms of service and acceptable use policies

Users who registered before the promotion program started or who have previously received a joining bonus are not eligible for additional bonuses.

3

Joining Bonus

The joining bonus is a welcome gift to new B2C customers, currently set at AED 300.00.

  • Automatically credited to your promo balance after successful B2C registration and email verification
  • Available for earning Cashback (Discount) on future visa applications
  • Cannot be withdrawn as cash or transferred to your main wallet
  • Valid for 15 months from the date it was granted
  • One-time benefit per user, regardless of multiple accounts
4

Cashback (Discount) Program

Earn Discount as cashback on each successful visa application when you have an active promo balance.

  • Cashback (Discount) range: AED 20.00 to AED 40.00 per application including VAT
  • Maximum Cashback (Discount) is capped at 40 AED Per Application including VAT.
  • Credited to your main wallet balance after successful payment
  • Requires active promo balance (uses promo balance to generate Cashback (Discount))
  • Applied automatically - no action required from you
  • Available for the entire validity period of your promo balance

Discount as cashback is calculated and applied after each successful visa application payment. The exact amount depends on the service fee and available promo balance.

5

Validity & Expiry

All promo balances have a limited validity period:

  • Promo balance is valid for 15 months from the grant date
  • After expiry, any remaining promo balance is forfeited
  • No extensions or renewals are available
  • Expired promo balance cannot be recovered
  • You can check your promo balance expiry date in your account

Use your promo balance before it expires! Expired balances are automatically removed and cannot be restored.

6

Usage Rules & Restrictions

The following rules apply to promo balances and Discount as cashback:

  • Promo balance cannot be withdrawn as cash
  • Promo balance cannot be transferred to other users
  • Promo balance can only be used to earn Discount as cashback on visa applications
  • Cashback earned goes to your main wallet and can be used for future applications
  • One promo code per user across all accounts
  • Promo benefits apply only to individual (B2C) accounts
7

Exclusions & Limitations

The following scenarios are excluded from the promotion program:

  • Business customers and travel agents (B2B accounts)
  • Users who registered before the promotion launch
  • Failed or cancelled visa applications
  • Refunded transactions (cashback will be reversed)
  • Fraudulent or suspicious activities
  • Violations of terms of service
  • Accounts that have been suspended or terminated

Any fraudulent activity, misuse of the promotion program, or violation of our terms of service will result in immediate forfeiture of all promo benefits and may lead to account suspension.

8

How to Check Your Promo Balance

You can easily monitor your promo balance and cashback history:

  • Log in to your B2C account on eVisas.io
  • Navigate to your Wallet or Account section
  • View your current promo balance and expiry date
  • Check your cashback history and earnings
  • Monitor your main wallet balance (where cashback is credited)
Pro Tip: Check your balance regularly to make sure you use your promo balance before it expires!
9

Changes to the Promotion Program

eVisas.io reserves the right to modify, suspend, or terminate the promotion program at any time:

  • Promotion amounts and percentages may be updated
  • Validity periods may be modified for new grants
  • Eligibility criteria may be revised
  • The program may be suspended or discontinued
  • Changes will be communicated via email and website updates
  • Existing promo balances remain valid until their original expiry date

We will notify users of significant changes to the promotion program. However, it's your responsibility to stay informed about current terms and conditions.

10

Contact & Support

If you have questions about the promotion program or need assistance with your promo balance:

Email Support
evisas@alsaffron.com
Phone Support
+971 7 2281600
Office Address
Al Saffron Travel & Tourism LLC
Shop # 1-2-3, Saffron Building
Behind Sony Jumbo Building, Al Nakheel
Ras Al Khaimah, United Arab Emirates
Last Updated: January 2025

These terms are subject to change. Continued participation in the promotion program constitutes acceptance of any updated terms. For questions regarding the promotion program, please contact our support team.